Privacy Policy

Your privacy matters to us. This policy explains what information The Intense Beauty collects when you visit www.theintensebeauty.com or shop with us, how we use it, and the choices you have.

Information we collect

  • Information you give us: your name, email address, phone number, and billing and shipping addresses when you place an order, create an account, sign up for emails or contact us.
  • Order information: the products you buy, order history and communication about your orders. Payments are handled by our payment providers, and we don't store your full card details.
  • Information collected automatically: details such as your IP address, browser and device type, and the pages you view, collected through cookies and similar technologies.

How we use your information

  • To process, ship and support your orders, including returns and refunds.
  • To answer your questions and provide customer service.
  • To send you marketing emails or texts, only if you've chosen to receive them. You can unsubscribe at any time.
  • To understand how our site is used, improve it, and measure our advertising.
  • To prevent fraud and meet our legal obligations.

Cookies and advertising

We use cookies and similar tools, including analytics and advertising services from partners such as Google and Meta, to keep the site working, remember your cart and understand which ads are useful. You can control cookies in your browser settings and adjust ad preferences in your Google and Meta accounts.

Who we share information with

We don't sell your personal information. We share it only with service providers who help us run our store, such as Shopify (our e-commerce platform), payment processors, fulfillment partners, shipping carriers, and email and analytics providers, and only as needed for them to provide their services. We may also share information when required by law.

Your rights

You can ask to access, correct or delete the personal information we hold about you, and you can opt out of marketing at any time. Depending on where you live, you may have additional privacy rights, such as the right to opt out of targeted advertising. To make a request, email info@theintensebeauty.com and we'll respond within the time required by law.

Keeping your information safe

We use reasonable safeguards to protect your information, and our checkout is encrypted. No method of transmission over the internet is completely secure, but we work hard to protect your data.

Children

Our store is not intended for children under 13, and we don't knowingly collect their personal information.

Changes to this policy

We may update this policy from time to time. The latest version will always be on this page.

Contact us

Questions about your privacy? Email info@theintensebeauty.com.